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Privacy Policy

With our privacy and cookie policy we inform you how Goodcha handles personal data.

Privacy policy

Goodcha treats the personal data of website visitors and customers with great care.

The privacy policy can change. You will find the most recent version on our website. We recommend that you view it regularly.

Who is responsible for processing personal data?

Goodcha is registered with the Chamber of Commerce under number: 76833267 (hereinafter referred to as ‘Goodcha’ or ‘we’). Goodcha is responsible for the processing of your data.

What does Goodcha do?

Goodcha is the baby and children lifestyle brand in the Netherlands, specialized in high-quality and fashionable sunglasses for babies and children.

Goodcha offers a website and application on which baby and children lifestyle products can be purchased. Also, our Goodcha products can be found through various other partner sales platforms.

Who does this privacy policy apply to?

This privacy statement applies to all Goodcha website visitors, Goodcha application visitors and Goodcha customers created and managed by Goodcha, and to all persons whose personal data we process in the context of our activities and services, such as when a customer places an order through our website.
This privacy policy does not apply to visitors and customers who purchase a Goodcha product though third parties, such as retail traders.

Goodcha uses links on its website that refer to other websites such as Social Media channels. When you click on such a link, you will leave our website and this privacy and cookie policy no longer applies, but the privacy and cookie policy of the third party.

What kind of data does Goodcha collect?

To visit our website, you do not need to provide any personal information to Goodcha. Goodcha automatically collects certain information about your peripherals when you visit our website. These are not personal data.

When you place an order through our website, we need your personal data to be able to deliver your product. In connection with your privacy, we ask you for as little information as possible and we do not ask for more information than is necessary to deliver your product. We need the information we request to provide our service. Would you rather not provide this? Then unfortunately we cannot deliver your product.

Personal data of third parties?

Goodcha can receive your data from third parties, such as Social Media channels or advertising networks, so that we can show targeted advertisements.

Do we share your data with third parties?

Goodcha shares information with third parties. These are parties like ourfulfillment centres or Social Media channels, that are involved in our services.

Finally, we can share your data if we have a legal obligation to do so or if we want to institute legal claims.

Goodcha only shares data with third parties if they are sure that your data is also properly secured there.

What does Goodcha do with your data?

When Goodcha stores or shares data, it always has a reason. We collect your (personal) data for the following purposes:

  • Placing an order
    When you buy a product through our website, we need your personal data to be able to deliver your product. We ask for your full name, address, e-mail address and finally the necessary payment details. We use the e-mail address to inform you about your order, among other things. The emails regarding your order are mandatory. If you do not want to receive other (service) e-mails, you can unsubscribe by sending an e-mail to customerservice@goodcha.nl
  • Personalized newsletter
    If you give us permission to do so, you will receive the Goodcha newsletter on the e-mail address you provided. You can register for this via our website. Would you rather not receive the Goodcha newsletter anymore? Then you can unsubscribe easily and quickly via the link at the bottom of the newsletter.
  • Market research and service purposes
    Goodcha is continuously improving its services. That is why Goodcha needs your personal data to maintain contact, to improve the quality of our activities or to settle a question or complaint. We also regularly conduct general and specific market research. These studies are anonymous as much as possible. This means that we do not provide your data. In some cases the email addresses are used to match datasets. We will of course ensure that your privacy is guaranteed.
  • Cookies and advertisements
    Goodcha is happy to help you find the right products for your baby / child. Preferably a product that suits your interests and preferences. We also want to optimize our website for our visitors. For that reason, we also use data that you knowingly or unknowingly automatically provide to us and other administrators of our websites. This includes your surfing behavior and information about your browser and peripherals. We do this, among other things, by placing cookies, by us and by third parties, whether or not after you have agreed to this. If you want to read more about cookies and for what purposes we use them, read our cookie policy.

What legal bases do we have for processing your data?

If you place an order with us, we will process your data on the basis of our contractual relationship and our legitimate interest in offering our services (in this case: delivering your product).

How do we protect your data?

We do everything we can to guarantee your privacy. For example, we take appropriate security measures so that your data is not lost or that a third party has access to it. Some of these measures are:

  • Our website is supported by Shopify, a AVG-reliable platform that has an SSL certificate. Shopify is certified in accordance with Level 1 PCI DSS. This means that all your data and customer information is extremely secure.
  • We have a strict access policy. This means that only authorized staff members/third parties have access to your personal data and that they have a strong confidentiality obligation; and,
  • We enter into agreements with third parties who process your personal data on our behalf so that they handle your data just as carefully as we do.

How long do we keep your data?

We do not store personal data longer than is necessary for the purpose for which the personal data was obtained.

If you have unsubscribed from mailings, we will immediately delete your data.

What rights do you have with regards to your data?

You can request access to, correction or deletion of your personal data.

Additionally, in certain cases you have the right to object to the processing of your personal data and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you electronically to you or another organization mentioned by you. Goodcha may ask you for a copy of your ID, to ensure that the request has been made by you. Make your passport photo, MRZ (machine readable zone, the strip with numbers on the ID card), document number and citizen service number (BSN) black in this copy. This is to protect your privacy.

You can also unsubscribe from the newsletter at any time or indicate that you no longer wish to receive emails.

Cookie policy

Goodcha uses cookies. In this cookie policy we explain which cookies we place, for what purposes and what your rights are with regard to cookies.

This cookie statement can change. You will find the most recent version on our website. We recommend that you view it regularly.

What are cookies?

A cookie is a simple text file that is sent along with pages from this website and stored by browsers (such as Firefox or Internet Explorer) on the hard drive of the computer or other devices such as a smartphone. Cookies cannot damage your device or the files on it.

What do we do with cookies?

By placing cookies, we gain insight into a number of technical data when you visit our websites, such as your IP address, your operating system, the browser you use, the internet page you visited before you arrived on our website and the pages that you visit our website. We create a user profile based on this and other data. Such a profile is anonymous and only linked to a device (for example a computer, tablet, smartphone, etc.) or a number of devices, in combination with your browser.

By means of cookies, Goodcha is able to recognize your device or - under certain conditions - devices when you visit us with it again. If you are also logged in to accounts (directly) linked to your browser during your visit to our website (such as a Google account), it depends on the account settings you have selected, whether we are also able to change your profile. recognize on other devices you use. Cookies therefore only devices, not persons.

We use different type of cookies. These can be divided into: functional, analytical and tracking(advertisement/affiliate).

Functional

Functional cookies ensure that our websites function properly. In addition, cookies are used, for example, to record the preferences you have set for a particular service or web page.

Analytical

Analytical cookies allow us to keep track of general visitor data (such as the most requested pages). The purpose of this is to optimize the design of our website. This data can also be used to put more targeted information on the site. In this way Goodcha can further optimize its services to you.

Tracking

With your permission, Goodcha and third parties, namely the advertising / social media networks we work with, place tracking cookies on your device (s). These cookies are used to keep track of which pages you visit in order to refine your profile.

We do the same with comparable information that we receive from your visit to other websites on which we advertise. Your profile will only be linked to your name, address, e-mail address and other personal data if you have given permission for this.

We use your profile to provide you with useful and relevant information by, for example, matching advertisements to your profile and also ensuring that the same advertisement is not displayed too often.

How can you prevent or delete cookies?

You can set your internet browser so that you are warned when a cookie is placed or even completely prevent cookies from being placed. The consequence of this is that you may not be able to use all parts of our websites, or not optimally.

In addition, it is possible to enable or disable specific types of cookies in your browser settings, such as cookies that keep track of password, login names and other preferences. Because every browser is different, we refer you to the settings of your own browser for these options.

Most cookies have an expiration date. This means that they automatically expire after a certain period and no longer register data about your surfing behavior. You can also choose to manually remove the cookies from your device (s) before the expiry date. Every browser offers this option. We also refer you to your own browser for this. There you can find more information about how to do this.

Where can you go for questions?

If you have any questions or complaints about how we use cookies or about our privacy policy, please send an e-mail to customerservice@goodcha.nl